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Project CRM

Launch CRM for DAMAC Lagoons high-volume desks

Run DAMAC Lagoons launch operations with lead assignment, WhatsApp inbox control, and shift reporting for UAE brokerages.

DAMAC Lagoons

DAMAC · Dubai · United Arab Emirates

townhouseslaunch campaignspayment plans

Launch spikes need roster-based routing

When Lagoons campaigns go live, brokerages route inquiries by language, shift, or seniority so response SLAs hold under volume.

Payment-plan questions belong in the deal

Agents answer ROI and installment questions from one thread while managers see which leads are closest to reservation.

Buyer journey

1

Launch lead intake

Campaign source and instant assignee.

2

WhatsApp nurture sequence

Exposé, FAQ, and viewing offer in one inbox.

3

Reservation pipeline

Deal board tracks hot leads daily.

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